01 / Front desk agent
Answer routine questions without leaving customers waiting.
Give customers fast, grounded answers from your approved business information, collect useful details, and route nuanced requests to a person.
- Website and inbox responses
- Lead detail collection
- Human escalation paths
- Knowledge updates
02 / Scheduling
Turn interest into booked time.
Qualify requests, offer available slots, send confirmations, and reduce the back-and-forth around rescheduling.
03 / Receivables
Follow up without chasing.
Send polite invoice reminders on your schedule, flag exceptions, and keep overdue work visible before it becomes a cash-flow problem.